WASHINGTON, Nov. 3, 2015
Name of Product: GE Zoneline® Air Conditioners and Heating Units
Hazard: Moisture from outdoor air can accumulate near the unit’s heater when the unit is operated with the vent door continuously open. This, along with two shorted electrical components, can create an electrical ground path and arcing, posing a risk of fire.
Consumers should contact GE to schedule a free repair. Do not operate the PTAC unit with the external vent open while awaiting a free repair. Property maintenance personnel should remove the unit’s front panel and locate the vent door control lever at the left side of the Zoneline unit to ensure the lever is in the closed position.
Consumer Contact: GE toll free at 866-723-2697 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.geappliances.com/products/recall or www.geappliances.com and click the Recall Information tab for more information.
Units: About 33,500
Description: This recall involves GE Zoneline Packaged Terminal Air Conditioners (PTAC) and heating units with listed serial numbers. These units are most often used in hotels, apartment buildings and commercial spaces. The GE logo is affixed to the control panel door.
The model and serial numbers are printed on the rating plate that can be seen after removing the front panel.
Units with the following models and serial numbers are included in this recall:
|Model Prefix||Serial Number (Begins with)|
|AT, AV, AZ, DT, DV, DZ, FT, FV, FZ, GS,
GT, GV, GZ, HT, HV, HZ, LT, LV, LZ, MT, MV,
MZ, RT, RV, RZ, ST, SV, SZ, TT, TV, TZ, VS,
VT, VV, VZ, ZS, ZT, ZV, ZZ
Incidents/Injuries: GE has received three reports involving smoke and/or fire associated with the unit’s heater resulting in about $30,000 of property damage. No injuries have been reported.
Sold at: GE authorized representatives and HVAC distributors nationwide from January 2010 through December 2013 for between $1,000 and $1,200.
Importer: GE Appliances, of Louisville, KY
Manufactured in: China
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.