Plumbing Info



September 15, 2016

Name of product: GE Profile™ top-loading clothes washers

Hazard: An electrical component in the washers can overheat, posing a fire hazard.

Remedy: Consumers should immediately unplug and stop using the recalled washers and contact GE Appliances for a free repair.

Consumer Contact: GE Appliances toll-free at 877-830-9732 between 8 a.m. and 5 p.m. ET Monday through Friday or online at and click “Recall Information” at the bottom of the page for more information.

Units: About 222,000 (in addition, about 450 were sold in Canada)

Description: The recall involves three models of GE Profile high-efficiency top-loading clothes washers. The washers come in gold, gray and white and measure about four cubic feet. “GE Profile” is printed on the front of the washers. The model number is located on the rear cover of the washer’s backsplash, above the water valve connections.

Recalled washers have the following model and serial number ranges:


Brand Model Serial Number
GE Profile WPGT9350

Incidents/Injuries: GE Appliances has received 71 reports of internal washer components burning or catching fire, including three reports of fires resulting in about $129,000 in property damage. No injuries have been reported.

Sold at: Best Buy, Lowe’s, Sears, The Home Depot and other stores nationwide from June 2003 through October 2011 for between $900 and $1,400.

Manufacturer: GE Appliances, of Louisville, Ky.

Importer: GEA Products, L.P., of Louisville, Ky.

Manufactured in: South Korea

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.


  1. Tye Grisel

    Great article! Thanks for sharing!

  2. Gwen

    I had no idea there was a recall until today when my washer started heating up by itself. As I entered my laundry room it was unusually hot then searched it on internet and came to know it has been recalled due to defect in heating element.

  3. John

    Worrying stuff. We’ll keep an eye out for these in the homes of any of our Toronto plumbing customers. Thanks for the heads up!

  4. Earl Hammond

    Earl,30 oct 16.I have a wpgt9350 that exploded behind the control panel early part this month.My wife heard the explosion upon entering the garage,seeing smoke bellowing , screamed to me as i told her to quickly disconnect the power source. I did not know of the recall until seeing a notice at a pensacola Home Depot thank my lucky!

  5. John Flinn

    Damn, that’s very sad, a lot of consumers will surely be mad at this, I recently move my top loader from basement to kitchen as it brought water in basement.

  6. Ken Adams

    How scary. Thanks for sharing this info.

  7. David Scott

    That’s very helpful information and we will make certain to be aware when helping our customers. Thank you!

  8. kevin Ross

    we have encounter this kinda problem with one of our Toronto plumbing customer but rest this information is great to share..


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